Securus Technologies Pioneering Investigative Technology for a Safer Society

The field of correctional technology has been witnessing a major growth in the last few years, and the credit for this tremendous development can be given to companies like Securus Technologies. The company has helped thousands of correctional agencies to streamline their internal environment with the aid of technology and function better. The law enforcement agencies using the services of Securus Technologies can perform better and can ensure that it can track down the criminals who are the source of spreading nuisance in the society.
The government information management solution offered by Securus Technologies is also top notch. It helps the government agencies to manage their database easily and efficiently while keeping the back-up remotely accessible and safe always. The company is also known to offer advanced parolee tracking system.
Securus Technologies aims to provide a comprehensive range of services in the industry, and it is mostly because the correctional industry is one of the fastest developing sectors in the country today. It is expected to grow exponentially in the years to come, and Securus Technologies aims to retain its domination in the industry. One of the biggest reasons why Securus Technologies has been in the news recently is because it won the famous Golden Stevie Award for the best customer service. It only goes on to show that the company is not only focused on providing better products and services but also exemplary customer service as well.
There are many different services offered by Securus Technologies, starting from money transfer service to video visitation, and from photo sharing service to phone services, and more. The list of services offered by Securus Technologies continues to get longer as the company is known to launch new services quite frequently. It helps the customers to look forward to something new and useful from the company, which is known for delivering value based services in the correctional sphere.

Why Securus Technologies is The Consumer’s Choice

Based in Dallas Texas, Securus Technologies serves over 3,400 correctional facilities, law enforcement agencies, and safety organizations with top communications platforms. They currently serve over 1,200,000 inmates and their families with a variety of phone services.

 

Using Android, iPhones, or land lines, Securus offers prepaid calls, direct billing calls, collect calls, and inmate debit calls. One of the more popular services is the video calling service where families and inmates can see each other during the call as long as there are web cameras on each end of the call. There is also email, Jail Voicemail, and money transfer services available.

 

Over the past few months, GTL, a competitor of Securus has publicly been claiming that GTL has better pricing and service than Securus, and the opposite is the real truth. Openly challenging Securus in this manner was not a good thing for GTL to do, as Securus offered a public challenge to GTL to publicly compare rates, services as customers see it, and some other comparisons that are meaningful in the industry. The results of the challenge would be judged by an independent agency.

 

At first, there was silence from GTL, and then after a few weeks, GTL politely declined to participate in the challenge. This was not unexpected, because there was no way that GTL could prevail, because the facts are the facts, and they would have been evident in the public arena.

 

From its award-winning call center to the huge investment in state-of-the-art technology and equipment, Securus is serious about the quality of delivery and the satisfaction of its product by the consumers, the inmates and their families. Securus takes this very seriously because in many cases a steady connection to family and friends is what helps inmates get through the arduous journey of incarceration.